Bicycles Italia Vintage

General Business Terms & Conditions

  • Terms and Conditions
  • Description of Services
  • Proprietary Rights and Licences
  • External Links
  • Disclaimer of Warranties
  • Indemnity
  • Limitation of Liability
  • General
  • Free UK Delivery Terms
  • Consumer Contracts
  • Sales Contract
  • Cancellation by Bicycles Italia Vintage
  • Returns, Complaints and Dispute Resolution
  • Product Pricing: UK, EU & Rest of World
  • Customs Duty & Import Taxes
  • Product Description
  • Delivery
  • Payment for Goods

1. Terms and Conditions

Thank you for using bicyclesitaliavintage.com, the website of Bicycles Italia Vintage. We provide services to you through our website on the basis of these terms and conditions, which may vary from time to time without notice.
When you use our website or any of our services, you may be advised that special guidelines or rules apply. Unless otherwise stated, these guidelines or rules form part of these terms and conditions.
These terms and conditions apply to all users (including casual browsers). Confirming that you have read and understood both these terms and conditions and our Privacy and Cookie Policy is a requirement of the contract for the provision of our services.

2. Description of Services

By using our website, you benefit from a range of online services and resources, including information directories, online retailing, and any other services we may add or remove from time to time. Certain services may have their own additional special terms and conditions, which will be made clear to you before use.
We may discontinue providing certain or all services on all or part of the website at our discretion and without notice, but will endeavour to notify you via our site.
You agree to provide true, accurate, current, and complete information about yourself where required, including all purchases, and to keep this information accurate and up to date.

3. Proprietary Rights and Licences

All text, software, music, sound, photographs, graphics, video, page layouts, design, and other material on our website or as part of our services are protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws.
We own or are licensed to use all intellectual property rights in connection with the website and our services. You are not permitted, except where expressly authorised, to change, copy, store, publish, rent, licence, sell, or distribute any of these intellectual property rights.

4. External Links

We or third parties may provide links to other websites or resources. These are provided for convenience only and do not constitute endorsement. We are not responsible for the availability or content of these websites, nor liable for any loss or damage suffered by using them. Access to linked third-party websites is at your own risk.

5. Disclaimer of Warranties

  • 5.1 Your use of the website and our services is at your sole risk. The website and services are provided on an as-is and as-available basis. We expressly disclaim all warranties of any kind, including but not limited to warranties of title, fitness for a particular purpose, merchantability, and non-infringement of proprietary or third-party rights.
  • 5.2 To the extent lawfully possible, we make no warranty that (a) the website and our services and/or any information will meet your requirements, (b) your access to and use of the services will be error-free, (c) any errors or inaccuracies will be corrected. If your use of the website results in the need for servicing or replacing equipment or data, this will not be at our risk or expense.
  • 5.3 No advice or information, whether oral or written, obtained by you through or from the website or our services will create any warranty not expressly stated in these terms and conditions.

6. Indemnity

You agree to indemnify us and hold us harmless from and against any claims, actions, or demands (including legal fees) resulting from your misuse of our website or your breach of these terms and conditions. We will notify you promptly of any such claim, action, or demand and will assist you as may be reasonably necessary, provided you meet our costs and expenses.

7. Limitation of Liability

To the extent lawfully able, we will not be liable for any claims, losses, or damages of any nature resulting from: (a) your use or inability to use the website; (b) the services we provide (except where expressly stated in these or other terms); (c) unauthorised access to or alterations of your transmissions or data; (d) statements or conduct of any third parties.
In no event will our liability arising out of or in respect of these terms and conditions exceed £100 GBP, nor will we be liable for any loss of profits, goodwill, business, data, or any other indirect or consequential loss or damage.

8. General

These terms and conditions constitute the entire agreement between us regarding the use of our services and website, superseding any prior agreements (save in respect of those made fraudulently).
Data and other information you provide is subject to our Privacy and Cookie Policy, accessible via the link at the bottom of every page.
If any of these terms are found invalid, the remaining provisions remain fully enforceable. No waiver by us of any term shall be deemed continuing or a waiver of any other term.
You are not permitted to reproduce, sell, or exploit for commercial purposes any part of the website or our services.
These terms are governed by the laws of England and Wales and subject to the non-exclusive jurisdiction of the English Courts.

9. Terms and Conditions for Free UK Delivery (mainland only)*

We use reputable couriers, including UPS, ParcelForce, and Royal Mail. Deliveries are 48hr timed & tracked from despatch to delivery, excluding weekends and public holidays. Orders must be placed before 14:00 to ensure same-day despatch; otherwise, they will be despatched the next business day. Delivery exclusions: Channel Islands and Scottish Highlands.

10. Consumer Contracts

Under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013, you have the right to cancel your order for any item bought on this website for a full refund.
To cancel, contact us via live chat, email, or write to: Bicycles Italia Vintage, 86-90 Paul Street, Shoreditch, London EC2A 4NE, UK.
You can cancel anytime from placing your order up to 30 days after taking possession of the goods. Items must be returned in original packaging, with labels attached, in new and unused condition. We may deduct an amount from the refund to reflect any loss in value due to unnecessary handling.

11. The Sales Contract

After placing an order, you will receive an email acknowledging receipt of your order. This does not mean your order has been accepted. Your order constitutes an offer to buy goods. All orders are subject to acceptance and payment in full. Acceptance is confirmed by an email stating the goods have been dispatched ("Dispatch Confirmation"). The contract is formed only when we send the Dispatch Confirmation and relates only to those goods confirmed as dispatched.

12. Cancellation by Bicycles Italia Vintage

We reserve the right to cancel the contract if:
- We have insufficient stock;
- The delivery provider does not deliver to your area;
- Goods were listed at an incorrect price;
- We suspect a risk of fraudulent transaction.
If we cancel, we will notify you by email and refund any sums received as soon as possible, but within 30 days. No additional compensation will be offered.

13. Returns, Complaints and Dispute Resolution

We want all our customers to be happy with their purchases from Bicycles Italia Vintage. If we make any error with your order, we will do our best to rectify it, either by replacing the order or, if not possible, providing a full refund.
If you change your mind, you are liable for all return delivery costs. You must insure the delivery and return all packaging and items in the condition they were sent. No return delivery charges will be refunded in these circumstances. Upon receipt and acceptable inspection, we will process the purchase cost refund only.

14. Product Pricing: UK & the EU

If your order is delivered within the EU, the relevant VAT is included in the product price shown on the product page and in your basket. Sales tax will not be added separately later. Selecting an alternative currency does not impact the VAT rate charged. You should not be charged import duty or sales tax when your order arrives at your local customs, as you have already paid this when placing your order.
Product Pricing: Rest of World: For orders delivered outside the EU, no VAT is included in the product prices. We calculate the invoice total and apply the delivery charge to your address destination.

15. Customs Duty & Import Taxes

For international orders, we provide sale invoices to ensure correct insurance. Couriers (UPS, ParcelForce Worldwide) will calculate any taxes and import duties payable by you, and you will be notified before delivery by the delivery company or tax authority. You are responsible for paying all applicable taxes directly to the relevant authority (and for reclaiming them in the event of a cancellation or return, as permitted in these Terms).

16. Product Description

We take reasonable care to ensure product descriptions are correct at the time of publication. However, mistakes can occur, and we will always do our best to ensure accuracy. We would never knowingly disadvantage a customer who has relied on any errors or omissions when purchasing.

17. Delivery

We use tracked and insured delivery services, principally UPS, ParcelForce Worldwide, and Royal Mail. Orders are generally despatched the same business day if placed (and paid) before 14:00. This does not include weekends or public holidays. All orders are photographed prior to despatch, and a copy is sent to you, the buyer, alongside the tracking number. Orders are sent Free UK Delivery* (excluding the Scottish Highlands and Channel Islands), but we always endeavour to find a fair balance between courier charges for all international customers.

18. Payment for Goods

Payment can be made directly to our business bank in several ways:
- We can issue an invoice with bank payment details;
- Our bank can issue a direct payment request (bank to bank);
- Bank payment taken with a credit card (this attracts a 5% additional total value charge);
- We offer a spread payment between 3-6 months; ask for details.